It takes a while for the factory reset to happen. Or, you might have to enter the password or pattern that you use to unlock your screen. You may need to enter your PIN in order to do that. Read it carefully, and then tap on RESET. This will give you an information screen. Here are the steps you need to take.įrom your home screen, select the settings option. ![]() When your data is safe, you can begin performing a factory reset. The Smart Switch function helps you do this quickly. For example, you can transfer your files to an SD card or your PC. So if you can turn your phone on, you should start by backing up all your data. Your apps, contacts, images, and settings will all disappear. ![]() When you do a factory reset, your phone reverts to the way it was when you first got it. However, this reset requires a great deal of care. ![]() It may help even if you can’t turn your phone on at all. Performing a factory reset can solve a large number of issues. Do this only if the soft reset didn’t do the trick.
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